[et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.17.6″ custom_padding=”54px|0px|54px|0px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.6″ text_font=”Roboto Condensed||||” text_text_color=”#000000″ text_font_size=”19px” text_orientation=”center” module_alignment=”center” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
CLAIMS TERMS<\/strong><\/p>\n <\/p>\n 1. GENERAL PROVISIONS<\/span><\/p>\n The complaint procedure describes normal business cooperation between the buyer and the seller, the company PROFIX RD, s.r.o., 032 05 Smre\u010dany<\/p>\n Complaint handling: Ing. Vladislav Rud\u00fd, e-mail: rudy@profixrd.sk; phone number: 0915 575 289<\/p>\n 2. LENGTH OF WARRANTY<\/span><\/p>\n The warranty period begins on the day the buyer takes over the goods, i.e. on the date specified in the warranty letter. The statutory warranty period is generally 24 months…<\/p>\n 3. WARRANTY CONDITIONS<\/span><\/p>\n The buyer is advised to check the status of the shipment with the carrier immediately upon delivery…<\/p>\n 4. PROCEDURE FOR HANDLING THE CLAIM<\/span><\/p>\n In the event that the goods are not in accordance with the purchase contract upon acceptance by the buyer (hereinafter referred to as “contradiction with the purchase contract”), the buyer has the right to have the seller restore the item to a condition corresponding to the purchase contract free of charge and without unnecessary delay…<\/p>\n 5. CONSUMABLES<\/span><\/p>\n According to the law, the warranty does not apply to wear and tear caused by normal use of the item and cannot be confused with the product’s lifespan…<\/p>\n 6. WARRANTY SERVICE<\/span><\/p>\n For goods sold with a warranty longer than 24 months, a so-called free service is provided after the expiration of the 24-month period. In the event of a defect in the goods after a period of 24 months, such goods will be accepted for service and will be repaired or exchanged for another piece with the same or better parameters. If neither of these solutions is possible, a credit note will be issued. The seller undertakes to terminate such service within 30 days of receiving the goods.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”||36px|” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_4,1_2,1_4″ padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_blurb title=”QUICK MESSAGE FOR US” use_icon=”on” font_icon=”l||divi||400″ icon_color=”#000000″ image_icon_width=”75px” _builder_version=”4.17.6″ header_font=”Roboto||||” header_text_color=”#000000″ header_font_size=”22px” body_font=”Roboto Condensed||||” body_font_size=”22px” body_line_height=”1.3em” text_orientation=”center” custom_margin=”||50px|” icon_font_size=”75px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n _____<\/span><\/p>\n do you want to ask something? do not hesitate to contact us<\/p>\n [\/et_pb_blurb][et_pb_code _builder_version=”4.17.6″ global_colors_info=”{}” theme_builder_area=”post_content”]